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You can find us on Rua Acácio de Paiva, 7B.

There is public paid parking on the streets around the store and also a bigger paid parking lot in Av. Rio de Janeiro 26, near Mercado de Alvalade.

We do not offer self-wash facilities. 

We speak Portuguese, English, Spanish, German and French. 

No. The only exception we make is for dogs that are extremely anxious/agressive without their humans around. This is because dogs are calmer and more cooperative when their humans aren’t present. 

But you are very welcome to come and see the facilities beforehand and/or take a quick peak at another dog that is being groomed. 

If your dog has fleas or ticks, we will remove them with a special tool (for ticks) and use a special shampoo that kills both fleas and ticks. 

Note that this will only kill the ones your dog had and will not prevent new parasites from infesting your dog.  

In these cases, we will charge you an extra 35 euros, because we will have to clean and disinfect the whole space afterwards to prevent other dogs from becoming infested.

We believe in positive reinforcement so we celebrate every single small win of your pup with treats. We also conduct all techniques with calm and with gentle voices. We take breaks when needed to let them release stress. No dog is rushed or made to endure a process they clearly are uncomfortable with.  

Yes. We accept all dog breeds as long as the dogs are sociable with people and not aggressive. 

Unfortunately we are not able to accommodate dogs that have serious aggression problems. We are a space with a lot of movement of people and dogs, and must ensure everyone’s safety.  

We can however accommodate dogs with different personality styles. For example, if it’s a matter of keeping them separated from other dogs, we can do it. 

Our staff will always have the final say on whether or not we take in a given dog. Should we not accept your dog for any reason, none of the services you booked will be charged.

Of course! We have a soft spot for these dogs and they are one of the reasons why we created Wag. We believe in positive reinforcement, pauses, and gentle handling. Intro to grooming sessions are ideal to get these pups used to grooming. 

Unfortunately we are not able to accommodate dogs that have serious aggression problems. We are a space with a lot of movement of people and dogs, and must ensure everyone’s safety.  

We can however accommodate dogs with different personality styles. For example, if it’s a matter of keeping them separated from other dogs, we can do it. 

Our staff will always have the final say on whether or not we take in a given dog. Should we not accept your dog for any reason, none of the services you booked will be charged.